ORDERING INFORMATION 

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INVENTORY

The online store does not account for our current inventory levels. Please contact us to check on stock availability at 1866-565-2525 or info@newtechdisplay.com. 

Please make sure Your E-mail Won't Filter Us! (info@newtechdisplay.com or sales@newtechdisplay.com)

If you couldn't get any email after placing an order, Please Check Your Spam Filter or Junk Mail Folder.

 

CANCELLATION PRIOR TO SHIPMENT

If for any reason you need to cancel an order for any reason that has NOT been shipped, you will be responsible for any merchant processing fees that are charged for the transaction. A refund minus all credit card processing fees will be refunded for ALL orders that are canceled.

Please submit the cancellation request within 3 business days or a 20% restocking fee may apply. 

 

ALL INTERNATIONAL, AK, PR, HI and US VI CUSTOMERS

For all International, Alaska, Puerto Rico, Hawaii or US Virgin Island customers, there will be additional shipping charges that will still need to be collected after your order has been processed. One of our consultants will contact you via email to notify you and collect the additional charges. These are charges that still need to be collected on top of the shipping charges that have already been charged.

These charges do NOT include any customs brokerage or import tax fees to import it to your destination. This will be the customer's responsibility to pay. 

To find out shipping charges before placing an order, please contact us to place an order rather than using the Online Shopping Cart. 

 

 

RETURN POLICY

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RETURN/EXCHANGE POLICY

 

1. No Refunds.Exchanges and/or store credit only within 3 days of invoice and/or within 3 days of receipt of merchandise. Please check your merchandise immediately upon receipt for any damages. If there are any damages, please report it to the carrier so we can file an insurance claim as well as contact us at info@newtechdisplay.com within 3 days of receipt. If for any reason you need to cancel an order for any reason that has NOT been shipped, you will be responsible for any merchant processing fees + 20% restocking that are charged for the transaction. A refund minus all credit card processing fees will be refunded for ALL orders that are canceled. Please submit the cancellation request within 3 business days and a 20% restocking fee may apply.
2. There will be no returns or exchangesfor glass, acrylic, and electrical items. 
3. 3. All exchanges MUSTbe in Original condition and original packaging. No exceptions.
4. Special Orders, Custom Displays & Orders, Pre-Order or any HOLD orders require a 50% non-refundable deposit. No exchanges or returns.
5. Customers are responsible to verify the quantity and condition of products before leaving the shipping area. New Tech Display's responsibility ends at the point of shipping. 
6. ColorDue to the calibration differences between computer monitors & tablets, etc. the color may vary slightly from what you are viewing to the actual product. If you have any questions or concerns, please don't hesitate to contact us.
7. All prices are subject to change without notice.
8. Any goods that are not picked up within 30 days will be become the property of NTD unless other arrangements have been made in advance. Any and all deposits will be forfeited. Thank you for shopping at New Tech Display. Please visit us online at www.NewTechDisplay.com

 

 

SHIPPING POLICY

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